Customer.io

Connects the CMS to Customer.io for messaging and event delivery. Once connected, Contacts and Segments sync to it automatically -- there's no separate manual sync step.

Customer.io provider card: Messaging Provider, Forms and Contacts support

From Providers, find Customer.io under Available Providers (tagged Forms and Contacts) and click Connect Provider, then Add to open the connection form.

Customer.io connection form: Region, Site ID, App API Key, Track API Key

Fill in the common fields described in Add Connection, plus these Customer.io-specific ones:

Name Description
Region US or EU -- match your Customer.io workspace's region.
Site ID From Customer.io, under API and Webhook Credentials. Used for form submissions.
App API Key From Customer.io, under API and Webhook Credentials. Used for CDP identify and track calls.
Track API Key From Customer.io, under API and Webhook Credentials. Used alongside the Site ID for form submissions.

Click Submit to save the connection. See the official Customer.io credential docs for where to find these keys in your Customer.io workspace.